Plumber Bowen Hills FAQs
Most calls to Plumber Bowen Hills start with a question about price, a licence number or what counts as an emergency, so this page answers the ones we hear most.
If we're late, $100 comes off your bill
- $0 Call-Out FeesNo extra charge for nights, weekends or public holidays
- Available 24/77 days a week, and same-day where we can
- Lifetime Labour WarrantyBacked by our Fix-It-or-It's-Free guarantee (T&Cs apply)
- Licensed and InsuredEvery job done by a licensed plumber. QBCC No: 15024607
Every answer is written the way we would say it on the phone. To see everything we cover, begin at the Bowen Hills home page.
Our run takes in the neighbouring suburbs as well:
More about how we work is on the about page.
Pricing and Booking Questions
Ready to talk it through? The contact page lists what to have handy when you ring.
Money and paperwork first, because that is how most calls start:
Call (07) 3067 4276How does pricing work before any work starts?
You get a fixed quote before any work starts, so the price you approve is the price you pay, whether the job is a tap washer in a Gregory Terrace unit or a drain clear.
Can I pay on the spot when the job is done?
Yes, card and EFTPOS payment on site means nothing to chase later, which suits tenants and owners alike in apartment blocks where invoices routed through a body corporate can drag.
I rent my unit, so can I arrange a plumber myself?
You can call us in for anything inside your unit, while shared risers, plant rooms and common property usually need the owner's or committee's approval on the written quote first.
Can a body corporate book you for common property?
Yes, and we set the scope in plain terms a committee can approve, covering leaking risers, plant rooms and stormwater pits serving every unit, with the fixed quote written up for strata records.
Services and Licensing Questions
Each service gets a dedicated page spelling out the full detail. Start with the general plumbing or drainage category pages, and hot water has a section of its own too.
Then the work itself, from a dripping tap to a gas line:
Call (07) 3067 4276What licence does the work fall under?
All plumbing and gasfitting is carried out under QBCC No: 15024607, which covers plumbing and drainage and gasfitting, so every job from a leak to a gas line is licensed work.
What plumbing work do you actually do?
General plumbing like taps, toilets, bathrooms and kitchens, drainage from blocked drains to CCTV inspections, hot water repairs and replacements, plus emergency call-outs and gas fitting, all from one team.
Do you work on older houses as well as apartments?
We do, and the handful of pre-1940 houses up on Montpelier Hill can run original galvanised supply lines and earthenware drains that need a different touch to a modern tower's copper and PVC.
Do you install and repair gas appliances?
Yes, licensed gasfitting covers cooktops, bayonet points, gas heaters and pipe repairs, and because most homes here are apartments, that work mostly happens in kitchens and cupboards rather than standalone laundries.
Emergency Plumbing Questions
Each emergency gets a dedicated page under emergency plumbing, with the make-safe steps spelled out:
When water is going where it should not, the answers are short:
Call (07) 3067 4276A pipe has burst in my apartment, so what do I do right now?
Turn the water off at the unit's stop valve or the meter, move what you can off the wet floor, and call us, because water travels down through slabs fast in a tower.
I can smell gas inside, so what is the safest first step?
Leave the property and call us from outside, without flicking switches or lighting anything, and let the gas fitter trace the leak, because no repair is worth the risk indoors.
My toilet is overflowing onto the floor, so how urgent is it?
Treat it as urgent, stop the water at the cistern's isolation tap or the meter, and keep everyone out of the wet area, because waste water on a unit floor is a health issue.
There is no hot water in my unit, so what should I check?
Check the hot water breaker at your meter box and confirm the isolating valves are open before calling us, since the fault usually sits with the element, thermostat or a relief valve.
Bowen Hills Conditions Questions
Last, the ground and the buildings themselves, because they shape most jobs:
Call (07) 3067 4276Who owns the water and sewer pipes around my building?
Urban Utilities maintains the water main and the sewer beneath the street, and everything from that connection into the building falls to the owner or the committee to repair and keep compliant.
Why do hot water tanks here fail at around the same age?
Because this suburb's towers were fitted out in the 2010s wave, their first-generation tanks, elements and valves are all crossing into old age together, and one floor's failure often previews its neighbours.
Does creek flooding change how drains behave here?
It can, since Breakfast Creek flooded the flats near Abbotsford Road in January 2011, and while the creek sits higher than their outlets, stormwater pits in that low ground have nowhere to drain.
How do I book a plumber?
Call (07) 3067 4276, tell us what is happening and we will set a time, with the price fixed on paper before any work starts and card or EFTPOS on site when we finish.
