
Burst Pipes
Water pouring from a ceiling, wall or vanity needs the supply isolated first. The page shows where your stop valve hides and what to shut before the flood spreads further.
Plumber Bowen Hills answers the urgent calls across Bowen Hills and the streets around it: burst pipes, toilets spilling over, showers gone cold and gas smells. Every job is licensed plumbing and gasfitting under QBCC No: 15024607, with a fixed quote before any work starts and same-day where we can.
If we're late, $100 comes off your bill

Some problems can sit and wait for a booked visit, and some cannot. This band sorts one from the other:
a burst pipe or a split hose. See burst pipes.
waste water spilling over the pan or bowl. See toilet overflowing.
no hot water at any tap in the unit. See no hot water.
anywhere on or near the property. See gas leaks.
If two problems hit at once, ring (07) 3067 4276 and describe both. We will triage on the phone.

The emergencies here are mostly apartment emergencies, and the shape of the suburb explains why. Census figures put 93.3 per cent of local homes in flats or units, with nearly all of it built during the 2010s.
When every level of a tower is fitted by the same program, the same flexi hose, isolation valve and trap goes into each bathroom, from the ground-floor plant room to the top floor.
Once one hose fails, its matching sets on the floors either side of yours tend to follow before long. A split hose behind a toilet on the twelfth floor pours through the slab and the light fittings below within minutes, so knowing your unit stop valve is worth ten minutes of anyone's time.
Each of these has its own page with the immediate steps, the likely causes and what we do when we arrive:

Water pouring from a ceiling, wall or vanity needs the supply isolated first. The page shows where your stop valve hides and what to shut before the flood spreads further.

A pan filling to the rim and spilling onto the floor is a health problem as much as a plumbing one. The page covers what to switch off, and why.

Cold showers in a tower often trace back to a failed element, thermostat or relief valve. The page explains what you can safely check and when the tank has reached its end.

A gas smell means leaving the property and ringing from outside, never hunting for the leak yourself. The page sets the steps out in order, plus what we do once we attend.
$0 call-out fees, available 24/7, and same-day where we can.

Is it urgent? Here's what to do first:

The suburb splits in two when the weather turns, and that shapes which callouts we get. Montpelier Hill and the Gregory Terrace end sit high and carry the surviving Victorian houses; the ground towards the rail yards sits low on filled swamp.
When Breakfast Creek broke its banks in January 2011, water stood over Perry Park and the flats around Abbotsford Road.
Up the hill it is burst hoses and hot water units inside apartments; down low it is seepage into basements and plant rooms after a storm, and stormwater with nowhere to go while the creek sits above the pit outlets.
Every August the Ekka brings crowds and temporary catering onto the Exhibition Ground, loading the same drains a storm would test. Winter nights are the other peak, because that is when a failing tank in a tower finally gives up.

Three shutoffs matter in a unit emergency, and finding them before anything goes wrong beats hunting for them during:
Houses shut off at the meter; units at the stop valve, often behind a panel or near the vanity and toilet cistern.
If you smell gas anywhere, leave the property and phone from outside, touching no switches and lighting nothing on the way.
Most units have an isolation valve at the tank itself; shut it there if the leak is at the unit rather than further along the line.
None of this counts as fixing anything. It just stops the damage compounding while help is on the way, which is often the difference between a mop-up and a claim.

The first goal at any emergency is to stop the damage getting worse, then to find the fault properly:
Water or gas shut off, the affected area secured, and the cause traced to its source rather than its symptom.
Where a drain or hidden pipe is involved, a CCTV drain inspection puts the fault on screen instead of leaving it guessed at.
You see the fixed price for the fix before work begins, and nothing proceeds until you approve it.
If the emergency turns out to be a bigger job, a blocked sewer or a hot water replacement for example, we quote that separately and you decide in your own time.

Call (07) 3067 4276 and walk us through what's going on in Bowen Hills. A couple of quick questions help us bring the right parts the first time.

You see flat-rate pricing with no hidden fees before the work begins. Say yes and we start.

Water off or gas isolated, the leak traced to its true source, and the damage stopped before any repair is attempted.

Card or EFTPOS on site once the job's finished, or ask about Fix now, pay later.

Urgent work does not run to a schedule, and neither does the run we keep. The everyday side of what we do sits on the general plumbing page, and the full service list is on the home page.
Every Bowen Hills job comes with $0 call-out fees, and there's no extra cost for nights, weekends or public holidays.

We stand behind the work with our Fix-It-or-It's-Free guarantee (T&Cs apply), and if we're late, $100 comes off your bill.
Under QBCC No: 15024607, every job is done by a licensed plumber, and our labour carries a lifetime labour warranty.
We're licensed and insured, locally owned and operated, with flat-rate pricing.
Uncontrolled water from a split pipe or hose, a toilet spilling waste into the room, any gas smell, or a total loss of hot water all count as emergencies needing attention right away.
Yes, if water is moving where it should not be, shut it off at the meter or the unit stop valve first, then ring us so the damage stops growing while the visit is arranged.
Leave first and call from outside, never from inside the unit, and keep well clear of anything electrical until you are out; we take it from there once you are safe.
Urban Utilities maintains the public water mains and sewer, whereas every pipe on the property side of the connection rests with the property owner or the body corporate to maintain and repair.
Because one installer supplied every level of these towers, the same hose model sits behind each toilet and vanity, and a burst one can pour through floor slabs within minutes.
Phone (07) 3067 4276, describe the problem and your Bowen Hills location, and we will guide you through any steps to make things safe and get a plumber out as quickly as possible.
Call (07) 3067 4276 and tell us what's going on. We're available 24/7, every job in Bowen Hills comes with $0 call-out fees and flat-rate pricing, and the work is done under QBCC No: 15024607, with same-day where we can.
Current offers:
If the problem is drainage rather than an emergency, the drainage page covers blocked lines and inspections in full.
To claim your $0 call-out fee, call (07) 3067 4276 today.